Volunteer Management Circuit

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What is the Volunteer Management Circuit?

The Volunteer Management Circuit (VM Circuit) is a “hands-on” capacity building programme for volunteer management professionals. It presents the practitioners with an opportunity to learn and be equipped with key principles, perspectives and skills to grow their organization’s volunteer programme, which in turn will grow the organization’s effectiveness and impact.

Anchored by advanced volunteer management professionals, the circuit has been carefully designed and engages a variety of pedagogical methods to help participants learn and effectively use the Volunteer Management Toolkit and Playbook. A unique feature of the circuit is also its post-training consultation, which affords the practitioners the opportunity to tap into the experience of our facilitators on-site to further better their volunteer programme.

The pilot run of the VM Circuit was ran from Feb-Apr 2018 and was well received.

Download the Course Brochure here.

What Participants Like about the Circuit

Here are some feedback from some of the trainees on what they like about the circuit:

The many opportunities to share and learn from each other

Alzheimer’s Disease Association (Singapore)

Group work, allowing us to be engaged and apply what we learn to deepen our understanding of the topics.

Methodist Welfare Services

A great learning platform with like minded partners on a similar mission.

New Hope Community Services

Relevant to my everyday work

St. Luke's Eldercare

Overall it's good. Really in-depth explanation about each topic and (there were also) opportunities to network and exchange ideas with other volunteer managers.

Halogen Foundation

Open sharing of ideas and strategies

The networking session and learning from the sharing with all..

Having support networks (of people who are doing same roles) & role playing was effective!

… hands on practice on the concepts

… the discussion, networking and sharing of ideas and feedback.

Very interactive and engaging

Systematic approach to develop VM (Volunteer Managers); keeps me grounded and focused

Structured and comprehensive.

It is very practical and relevant to our daily day to day operations and these topics help to improve the process and efficiency of overall volunteer management.

… all topics that have been covered… are very interesting and useful for my work knowledge and understanding the depth of volunteer management.

Thoroughness and interactive learning


Target Participants

  • Volunteer Managers who are keen on in-depth training on how to multiply impact through their volunteer programmes.
  • Volunteer Managers with at least 6 months and up to a maximum of 2 years’ experience.
  • To maximize the circuit participants’ learning experience, each organization may send a maximum of 2 participants per run.


Touchpoints of Circuit

Day 1: Laying the Foundations for an Effective Volunteer Programme
Topics: The Volunteer Programme as an organizational strategy, Singapore’s Volunteerism Landscape

Day 2: Planning for Effective Volunteer Partnerships
Topics: Role Design, Stakeholder Engagement & Impact Assessment, Risk Management, Volunteer Recruitment

Day 3: Recruiting, Partnering & Keeping the Right Volunteers
Topics: Volunteer Selection, Volunteer Retention, Performance Management, Volunteer Exit

Day 4: Synthesizing and Synergizing Learning

Post-Circuit: 3-hours on-site consultation

Modes of Learning

  • Classroom Instructor-led Learning
  • Group Discussions
  • Case Studies
  • Role Plays
  • Activities
  • Practitioner Dialogue
  • On-site Consultation


Meet Your Instructors

The Circuit is facilitated by advanced volunteer management professionals and trainers. Click to find out more:

James Lim

Moy Yin

When & Where is the Circuit?

Date: 11 Jan 2019 (Fri)
18 Jan 2019 (Fri)
25 Jan 2019 (Fri)
1 Feb 2019 (Fri)
Time: 9.00am-5.30pm
Venue: Social Service Institute
298 Tiong Bahru Road, #18-01 Central Plaza Singapore 168730
Map: https://gothere.sg/maps#q:168730
Post Circuit
On-Site Consultation:
Feb-Mar 2019



Course Fees & Subsidy:

  • Course Fee : $2,400 per participant
  • Eligible social service organisations* may apply for course fee subsidy at 80% from SHARE as One grant.
    • Applications for SHARE as One support for the VM Circuit will be assessed and subjected to approval.
    • Subsidy from SHARE as One is on a reimbursement basis upon successful completion of the programme and submission of duly completed grant claim form with required supporting documents.
    • Details on the process will be provided in the registration acknowledgement email.

* Social service organisations who are NCSS members with IPC status and running social service programmes to benefit service users are eligible to apply for SHARE as One grant.


Registration & Closing Date

  • Only 25 spaces available (Registration is full but you can join our mailing list to be updated about the next run.)
  • Registration by 14 Dec 2018
  • 4 (or for some cases, 2) simple registration steps:

  • This form will take you about 5 minutes to complete.
  • Please have the following information ready for registration:
    1. Particulars of the participant
      (e.g. full name, email, contact number, years being in volunteer management, dietary requirements etc)
    2. Organization’s name & address
    3. Name, email & contact number of the liaisons person for payment matters
    4. Eligibility of your organization for funding (if applicable)




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