Volunteer Engagement Crisis Response Plan

Volunteer Engagement Crisis Response Plan


Use this  simple toolkit to help you develop a plan for volunteer engagement during crises e.g. disease outbreak.


Volunteers are a valuable asset as they form a part, often a large part, of the Social Purpose Entities (SPEs) workforce. Through offering their time and talents, volunteers further level up SPEs’ capability and capacity for good and sustainable impact and help extend the reach of their services.

In view of the contributive role of volunteers, their mobility in our community, our duty of care to our personnel, service users and partners and the need to ensure service continuity to vulnerable services users, we need to have in place a plan for volunteer engagement in time of crisis.

This toolkit hopes to provide some guidelines for consideration when developing a plan for volunteer engagement during such crises. This should complement the organization’s crisis response efforts.


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