Our Services

I really like this (workshop) because of how approachable the presenter is and how he presented the information in a very interesting manner like the different models to help us remember the concepts. Will definitely want to learn more!

Ros

Tips and strategies are clearly explained and easy to follow.

Juzailah

A very helpful session about the importance of mental resilience and tips to deal with stress and prevent burnout.

Jolin

(The) session was helpful as it gives us an opportunity to reflect and respond and prevent burnout. The presentation was engaging.

Suja

Tips, resources and reminders to help us remain sane.

Mei

CDAC

Concise and to the point; (helps) the (topic to be) well understood.

Jay Hu

CDAC

Slides are clearly presented and the information very useful.

Eddie Lim

Appreciate James and Emmaus Strategies for his sharing of his own experiences and effective strategies to move from Stress to Zest

Tanya

Psalt Care

James was very real and engaging. Having webinars this way could reach us very easily amidst the COVID-19 situation.

Tabitha

Stress is a vast topic but it was very effectively covered in a session

Sri

BCD Travel

The sharing of personal experiences by the trainer was authentic and relevant.

Tristan

I learnt several ways to manage stress better and prevent burnout....and that we will get better and better at it when we keep trying...and the beautiful reminder that God is for us always 🙂

Genevieve

James knows what he's talking about. Lots of variety in the session, and some practical tips

George

Authentic, personal, useful takeaway for life application...

Cindy

Thank you for the helpful acronym in looking out signs of burnout 🙂 Appreciate the suggested coping strategies, practical and seems doable! Lot's of valuable teachings packed into a tight hour!

Elaine

James has real experiences and in turn real tips for coping and/or preventing burnouts, I'll be sharing this with a friend who is going through a challenging time too!

Debrah

An informative and thought provoking session. Helped me reflect on what I should do if I feel like on am on the verge of a burn out!

Peter

This talk helps me to understand the difference between stress and burnout. And some pointers to prevent burnout in our stressful environment.

Faith

A good summary of managing stress and burnout, and building resilience in these trying times.

Qistin

I like the simplified pointers and acronyms eg ICED-T and 4S because it frames things in a more organized way compared to being bombarded with information

Lynn

It was a good lunchtime session that helped me understand and learn about signs to look out for myself or rather to prevent it from happening. Thank you James for the session!

Frances Ng

Talk enables me to understand more about burnout and the effects of it. It also helps me to understand the causes of it and what may contribute to it in my life.

Benjamin

St. Andrew's Community Hospital

Real conversations and statistics about the state of Singaporeans in terms of work, mental health, burnt out and sleep deprivation. Thought-provoking and much-needed conversations for workplaces to start having regarding real work-life thriving and burnout/mental health issues.

Su Re

St. Andrew's Community Hospital

Easy to understand presentation, with good pedagogies in delivering content. The whole workshop is interesting because of personal sharing of speaker. It gives audience hope that burnout can be prevented, identified, and managed.

Mina

St. Andrew's Community Hospital

James is engaging and insightful in sharing ways to understand, approach and overcome burnout.

Jevon

Law Firm

Very interesting... I learn a lot in your session

Mark

Rolls-Royce Singapore Pte Ltd

The tips shared to get out of burnout is good

Mai

Republic Polytechnic

James is able to cover such a big topic like burnout in such a clear manner

Tian En

Republic Polytechnic

(b) Resilience – Cafe Wowee

(In-Person/Virtual Sessions are available)

Is Work-Life Harmony a reality and can we experience an enriching life both at work and beyond work?

I enjoyed discussion with my friends based on topics from the PRISM model.

Gillian

Enjoyed the personal sharing as well as the articles on what burnout looked like in the general population across the globe. Thankful also for the PRISM model handout that provides handles on something we can start working on.

Emme

Comprehensive presentation that allows me to understand effects of burnout and how to address it.

Pei Ling

The models sum up burn out and self-care in a very simple manner; a lot of times we do know something is wrong but we don't do anything to help ourselves. They are good reminders for especially for social service professionals.

Calista

There was good insight on what burnout is and how it affects the different aspects of our lives, and that burn out is not only limited to working population.

Adeline

The slides used were really aesthetically pleasing and engaged the audience. The tips for self care provided were really actionable and simple too 🙂

Rhia

Stimulating and insightful.

Raymond

Healthcare Professional / Tan Tock Seng Hospital

James was an engaging speaker who shared openly about his own struggles in the past. He also gave practical yet detailed strategies in managing burnout.

Lynn

Healthcare Professional / Tan Tock Seng Hospital

It was a good chance to shine a light on an issue that most of us face. More importantly, there were constructive ideas on how to deal with this.

Joanna

Healthcare Professional / Tan Tock Seng Hospital

Cafe Wowee

(It provided a good) opportunity for like-minded people to share and learn about their struggling experiences.

Andrew Ong

Cafe Wowee

(It helped us to) increase self-awareness to better manage ourselves and the environment we are in.

Adrian

Cafe Wowee

Good presentation done and thorough explanation and exploration of topic.

Kelsen Koh

The speaker presented his programme in a clear yet humourous manner.

Edwin

The breakout sessions were excellent. Participants chatted freely as the dialogues provided them with a chance to get in touch with their inner selves.

Laetitia

I now understand more about burnout and how we need to have more conversations about it, so that all of us can be healthy physically and mentally.

Xue Ting

Very informative materials from the speaker. The materials and his sharing of his experience with burnout help us better relate to and understand the content.

Ken

Organisational mental well-being is so important and today's session is a great step in breaking the stigma of mental illness.

Bryan

Practical, engaging and absolutely necessary for survival in today's environment.

Alvin Tan

Very eye-opening session.

Mahendra Soni

Definitely not to be missed if you know someone burning out or if you feel like you are burning out. Invite a friend along!

Cheryl Yeo

It has been a fun night of learning and reflecting. Did not regret signing up for the event!

Tan Wenkai

Its absolutely well designed and it addresses the very important aspects (of burnout). Real life sharing. Very practical and essential for the world we live in now.

Evelyn Sim

Café Wowee (Working Optimally Without Encountering Exhaustion) is an interactive and immersive session for those keen to “disrupt” status quo, crack the code of beating burnout and thrive at work and in life. It is more than a mere stress management workshop and focuses on building personal resilience.

Regardless where one works; in the office as an employee, in a business as an entrepreneur, at home as a homemaker or in the community as a volunteer, Cafe Wowee believes everyone has potential and that they can thrive for good in their roles.

Participants can expect to:

confront myths that prevent one from thriving in their mental well-being
learn what burnout and their symptoms are
understand the effects of burnout on oneself and our life
discover powerful handles from PRISM© for you, your loved ones and/or collogues to grow in mental resilience
engage in learning conversations about thriving in mental well-being
develop a personal strategy plan to begin to grow your mental resilience

There is also the online version for Cafe Wowee and Cafe Wowee (Team Edition). Begin the conversation with us.

Companies may also participate in the “Grow It Forward” programme and bring this workshop to another non-profit to help them prevent burnout.Join our Events

(c) Resilience – Cafe Wowee (Team Edition)

(In-Person/Virtual Sessions are available)

How do we grow the well-being and resilience of everyone on my team?

The team edition of Café Wowee (Working Optimally Without Encountering Exhaustion) is an interactive 2-session team-based “hackathon-style” learning event about mental resilience in the workplace. It takes a holistic approach to address both personal and organizational resilience in enhancing mental well-being and resilience at work.Café Wowee (Working Optimally Without Encountering Exhaustion) is an interactive and immersive session for those keen to “disrupt” status quo, crack the code of beating burnout and thrive at work and in life. It is more than a mere stress management workshop.

Key Takeaways:

Participants can expect to:

confront myths about stress
learn about burnout and their symptoms
understand the effects of burnout
discover practical mental resilience handles
engage in learning conversations
develop a personal strategy plan for your well-being
gain insights into team resilience factors
begin to facilitate an organizational culture to grow mental well-being
pulse check your team’s current stress level
brainstorm ways to grow your team’s resilience
equip you with handles on growing relational resilience

A special feature of the café is how it provides a safe and unthreatening platform for learning dialogues that may go on to encourage the necessary and ongoing conversations about burnout and mental well-being.

There is also the online version for Cafe Wowee and Cafe Wowee (Team Edition). Begin the conversation with us.

Companies may also participate in the “Grow It Forward” programme and bring this workshop to another non-profit to help them prevent burnout.

(d) Transformation – Thrive! Retreat (Christian Retreat)

We all want to work, love, grow, succeed and have meaning and joy in our lives. Go on a life-changing personal journey with us, as we uncover the keys to living a thriving life. This is a one-day Christian Education workshop which provides a platform to review some critical questions needed to live a thriving life. Topics covered would include:

What is Burnout and why does it happen?
What does a thriving life look like?
How to have work-life harmony?
How to build personal resilience?
How to thrive in relationships?
How to know our priorities and find meaning and purpose in our work?
Fuel up, not burn out.Join our Events
Email us at hello@emmaus.sg or join our mailing list to be updated about the next run of the retreat.

(e) Transformation – Mental Resilience Coaching

“Two are better than one, because they have a good reward for their toil.”
~ The Bible (Ecclesiastes 4:9, ESV)

You don’t have to journey alone. Have one of our mental resilience architects to join you in your journey to build your mental resilience and/or to thrive over burnout,

Send us an email for more information.

(f) Burnout Prevention & Management Resources

You are welcome to review our resources on burnout prevention and management or join The Walk – A 12-day devotional challenge against burnout.

It is indeed #resting4good.

2. HELPING COMMUNITIES THRIVE

We offer a series of strategic volunteer partnerships programmes to grow impact and help communities thrive.

(a) “Walk in Our Shoes” Challenge

Modelled after the Poverty Challenge, the simulation is a specially designed experiential activity to help those going through the activity to better understand families in need and the various challenges they may face. It aims to help participants:

gain awareness and appreciation of the various social and family issues that families in need may face,
recognise how every individual and family have varying levels of resources, and
understand the impact the issues faced by each individual family members and the impact it may have on the whole family unit,
realize that individual family members have resources they can bring to overcome family issues, and
understand that resources a family may have goes beyond financial resources but includes individual coping capabilities, relational, time etc.

The poverty simulation was useful to place us in the shoes of people's lives that we would have otherwise never encountered.

Rachel Koh

Well prepared, well facilitated. Balance of seriousness and fun. Lots of sincerity.

Mervin Yeo

I like the real life examples shared which give me a brief idea of what those in need are facing.

Nick Wu

Interactive and fun. Learn social concerns and concepts in an enlightening and impactful way through play.

Cheryl

(b) 5 Habits of Truly Effective Helpers

(In-Person/Virtual Sessions are available)

We provide training services to help social service volunteers be effective helpers. This 2 half-day training covers the 5 essential habits of:

Understanding Our Service Users
In this segment, participants will gain insights into human needs, social issues and how to make sense of the challenges faced by their service users.
Helping with many hands
In this segment, participants will engage in experiential activities as well seminar-style learning as they learn about the right perspectives of helping effectively and how their roles contribute to the larger picture of creating impact for the service users, in active collaboration with the other helping professionals in the sector.
Knowing thy self as a helper
In this segment, participants will engage in learning through experiential activities, videos, seminars and group work to appreciate the need for self-awareness, learn handles for effective self-management as well as build their knowledge and skills in being a culturally competent helper.
Employing effective helping skills
In this segment, participants will learn effective fundamental helping skills and critically reflect on the importance of the ethics of volunteering (as highlighted in the organization’s Code of Conduct). Topics covered include active listening, coaching and helping ethics and these explored through seminar-style learning, role plays and experiential group work.
Going the distance in Helping
In this segment, participants will learn to appreciate the need for self-care and learn skills to help them continue creating impact as an effective volunteer, prevent burnout and thrive in all aspects of their lives.

Keen to chat more about how we can journey with you to help build your volunteers’ capabilities? Contact us today.

(c) Facilitating Impact through Transformative Helping Interactions

(In-Person/Virtual Sessions are available)

Volunteers are at the forefront of bringing positive impact as they work alongside helping professionals. In this customized workshop, we will equip volunteers with the perspectives, knowledge and skills in beginning to bring about positive impact through their helping interactions with service users. Skills learned are also highly transferrable to the volunteers’ other spheres of life as they interact with their loved ones, friends, colleagues and others.

Employing a myriad of training methodology to ensure maximum learning experience, the workshop will cover topics such as:

Fundamentals of a Transformative Helping Conversation
Attending & Active Listening Skills
Models for Transformative Helping Conversations
Helping Models
Basic Coaching

Keen to chat more about how we can journey with you to help build your volunteers’ capabilities? Contact us today.

(d) Strategic Volunteer Partnerships Leadership Development Programme

(In-Person/Virtual Sessions are available)

This programme is a “hands-on” and comprehensive capacity building and leadership development programme for volunteer partnerships professionals from Social Purpose Entities (SPEs). It presents the practitioners with an opportunity to learn and be equipped with key principles, perspectives and skills to grow their organization’s volunteer programme, which in turn will grow the organization’s effectiveness and impact.

The training will cover the 5 key elements of effective volunteer programmes:

Planning & Resourcing
Marketing & Recruitment
Onboarding & Training
Partnership Management
Programme Management

Great coverage of what we do as VMs and brought up any areas that processes can be improved in our organizations.

Fawn Low

AWWA Ltd

A very eye opening training.

Winnie Yong

Sree Narayana Mission (Singapore)

The trainers kept lessons close to real life experiences. Skills taught are very transferrable.

Alvin

Diabetes Singapore

Had a great time learning through engaging activities!

Esther Neo

Chen Su Lan Methodist Children's Home

Well planned and insightful learning experience.

Pearl Koh

Dover Park Hospice

The many opportunities to share and learn from each other

Clarissa

Alzheimer’s Disease Association (Singapore)

Group work, allowing us to be engaged and apply what we learn to deepen our understanding of the topics.

Evangeline

Methodist Welfare Services

A great learning platform with like minded partners on a similar mission.

Natalie

New Hope Community Services

Relevant to my everyday work

Kara

St. Luke's Eldercare

Overall it's good. Really in-depth explanation about each topic and (there were also) opportunities to network and exchange ideas with other volunteer managers.

Linda

Halogen Foundation

Open sharing of ideas and strategies

The networking session and learning from the sharing with all..

Having support networks (of people who are doing same roles) & role playing was effective!

… hands on practice on the concepts

… the discussion, networking and sharing of ideas and feedback.

Very interactive and engaging

Systematic approach to develop VM (Volunteer Managers); keeps me grounded and focused

Structured and comprehensive.

It is very practical and relevant to our daily day to day operations and these topics help to improve the process and efficiency of overall volunteer management.

… all topics that have been covered… are very interesting and useful for my work knowledge and understanding the depth of volunteer management.

Thoroughness and interactive learning

James has a wealth of experience in this area on volunteer programmes and he is able to give his inputs and suggestions in a succinct manner which are practical and can be helpful!

Linnet

Filos Community Services

The workshop was comprehensive in helping us think through key areas of volunteer management. Engaging, great pace and mix of activities to learn as a team! Thank you Emmaus Strategies for helping us improve the way we partner with our volunteers.

Rachel

James delivers a professional and convincing case for volunteer management and the strategies for it. He provides helpful perspectives and tools for managers and focuses on real outcomes. The activities and ideas are relevant and can be immediately applied. Definitely a go-to consultant! 5 stars.

Rastus

We were inspired to pause and think out of the box for Volunteer Management for social enterprises . It was a (course that had a good) combination of HR / Marketing / Strategy that we usually learn in corporates but might miss our for chariities .. which we should not.

Sashini

It was not monotonous. There were discussions, games, role-plays, videos etc

Structured, informative and interactive.

Interactive yet not intimidating 🙂 Great job!

The course structure and framework are well-planned and covered at a pace I can follow.

Keen to chat more about how we can capacity build your staff for effective volunteer partnerships? Contact us today.

(e) Strategic Volunteer Partnerships for Impact

(In-Person/Virtual Sessions are available)

“Strategic Volunteer Partnerships for Impact” is a primer course on the basics of setting up and to begin to develop an effective volunteer programme. It provides course participants with the opportunity to explore the ways volunteers can be partnered for maximum impact while also providing the framework, perspectives and skills to effectively plan, attract, recruit, onboard, engage and retain them.

James has a wealth of experience in this area on volunteer programmes and he is able to give his inputs and suggestions in a succinct manner which are practical and can be helpful!

Linnet

Filos Community Services

Rachel

Rastus

Sashini

It was not monotonous. There were discussions, games, role-plays, videos etc

Structured, informative and interactive.

Interactive yet not intimidating 🙂 Great job!

The course structure and framework are well-planned and covered at a pace I can follow.

(f) “Uncovering the Impact Potential of Your Volunteer Programme” Workshop

(In-Person/Virtual Sessions are available)

How do you make sense of impact assessment and begin to uncover your volunteer programmes’ impact? Confidently conduct an effective impact assessment as you:

Learn impact assessment fundamentals to develop strategic volunteer partnerships.
Learn how to design outcomes and indicators of impact.
Practice how to analyze and report impact data.
Get a copy of the Volunteer Partnerships Impact Assessment Toolkit with its resources and sample outcome bank.

Concise yet comprehensive coverage of essential techniques for a robust impact assessment. Especially commendable, given need to move training online within such a short timeframe! Was engaged throughout.

Angela