Our Services

The session was informative, easy to understand, practical and resourceful. Much needed for our overstretched and very stressed society.

The course is very informative, I learn the ICED-T method to assess if one is burned out, the importance of being aware of it- how it affect the people around us , and the practical ways (5S) to deal with burnout.

I liked how the session was brief but informative and engaging. Keep up the good work!

I really like this (workshop) because of how approachable the presenter is and how he presented the information in a very interesting manner like the different models to help us remember the concepts. Will definitely want to learn more!

Tips and strategies are clearly explained and easy to follow.

A very helpful session about the importance of mental resilience and tips to deal with stress and prevent burnout.

(The) session was helpful as it gives us an opportunity to reflect and respond and prevent burnout. The presentation was engaging.

Tips, resources and reminders to help us remain sane.

Concise and to the point; (helps) the (topic to be) well understood.

Slides are clearly presented and the information very useful.

Appreciate James and Emmaus Strategies for his sharing of his own experiences and effective strategies to move from Stress to Zest

James was very real and engaging. Having webinars this way could reach us very easily amidst the COVID-19 situation.

Stress is a vast topic but it was very effectively covered in a session

The sharing of personal experiences by the trainer was authentic and relevant.

I learnt several ways to manage stress better and prevent burnout....and that we will get better and better at it when we keep trying...and the beautiful reminder that God is for us always 🙂

James knows what he's talking about. Lots of variety in the session, and some practical tips

Authentic, personal, useful takeaway for life application...

Thank you for the helpful acronym in looking out signs of burnout 🙂 Appreciate the suggested coping strategies, practical and seems doable! Lot's of valuable teachings packed into a tight hour!

James has real experiences and in turn real tips for coping and/or preventing burnouts, I'll be sharing this with a friend who is going through a challenging time too!

An informative and thought provoking session. Helped me reflect on what I should do if I feel like on am on the verge of a burn out!

This talk helps me to understand the difference between stress and burnout. And some pointers to prevent burnout in our stressful environment.

A good summary of managing stress and burnout, and building resilience in these trying times.  

I like the simplified pointers and acronyms eg ICED-T and 4S because it frames things in a more organized way compared to being bombarded with information

It was a good lunchtime session that helped me understand and learn about signs to look out for myself or rather to prevent it from happening. Thank you James for the session!

Talk enables me to understand more about burnout and the effects of it. It also helps me to understand the causes of it and what may contribute to it in my life.

Real conversations and statistics about the state of Singaporeans in terms of work, mental health, burnt out and sleep deprivation. Thought-provoking and much-needed conversations for workplaces to start having regarding real work-life thriving and burnout/mental health issues.

Easy to understand presentation, with good pedagogies in delivering content. The whole workshop is interesting because of personal sharing of speaker. It gives audience hope that burnout can be prevented, identified, and managed.

James is engaging and insightful in sharing ways to understand, approach and overcome burnout.

Very interesting... I learn a lot in your session

The tips shared to get out of burnout is good

James is able to cover such a big topic like burnout in such a clear manner

I enjoyed discussion with my friends based on topics from the PRISM model.

Enjoyed the personal sharing as well as the articles on what burnout looked like in the general population across the globe. Thankful also for the PRISM model handout that provides handles on something we can start working on.

Comprehensive presentation that allows me to understand effects of burnout and how to address it.

The models sum up burn out and self-care in a very simple manner; a lot of times we do know something is wrong but we don't do anything to help ourselves. They are good reminders for especially for social service professionals.

There was good insight on what burnout is and how it affects the different aspects of our lives, and that burn out is not only limited to working population.

The slides used were really aesthetically pleasing and engaged the audience. The tips for self care provided were really actionable and simple too 🙂

Stimulating and insightful.

James was an engaging speaker who shared openly about his own struggles in the past. He also gave practical yet detailed strategies in managing burnout.

It was a good chance to shine a light on an issue that most of us face. More importantly, there were constructive ideas on how to deal with this.

(It provided a good) opportunity for like-minded people to share and learn about their struggling experiences.

(It helped us to) increase self-awareness to better manage ourselves and the environment we are in.

Good presentation done and thorough explanation and exploration of topic.

The speaker presented his programme in a clear yet humourous manner.

The breakout sessions were excellent. Participants chatted freely as the dialogues provided them with a chance to get in touch with their inner selves.

I now understand more about burnout and how we need to have more conversations about it, so that all of us can be healthy physically and mentally.

Very informative materials from the speaker. The materials and his sharing of his experience with burnout help us better relate to and understand the content.

Organisational mental well-being is so important and today's session is a great step in breaking the stigma of mental illness.

Practical, engaging and absolutely necessary for survival in today's environment.

Very eye-opening session.

Definitely not to be missed if you know someone burning out or if you feel like you are burning out. Invite a friend along!

It has been a fun night of learning and reflecting. Did not regret signing up for the event!

Its absolutely well designed and it addresses the very important aspects (of burnout). Real life sharing. Very practical and essential for the world we live in now.

The poverty simulation was useful to place us in the shoes of people's lives that we would have otherwise never encountered.

Well prepared, well facilitated. Balance of seriousness and fun. Lots of sincerity.

I like the real life examples shared which give me a brief idea of what those in need are facing.

Interactive and fun. Learn social concerns and concepts in an enlightening and impactful way through play.

Concise & good pointers to overcome challenges and seek solutions in client interactions.

James was able to engage the participants through the Poll, Role-Play, Breakup session discussion etc. He is also very generous to share with us some online resources. The role-play allows us to apply what we have learnt.

The coaching skills taught the the workshop (is) applicable to our daily lives.

The practical skills learnt in coaching is very useful in our volunteer work.

Good adaptation of coaching methods for online classes.

Trainer was insightful, and provided applicable models / theories that we could use in our line of work. Thank you James!

Great coverage of what we do as VMs and brought up any areas that processes can be improved in our organizations.

A very eye opening training.

The trainers kept lessons close to real life experiences. Skills taught are very transferrable.

Had a great time learning through engaging activities!

Well planned and insightful learning experience.

The many opportunities to share and learn from each other

Group work, allowing us to be engaged and apply what we learn to deepen our understanding of the topics.

A great learning platform with like minded partners on a similar mission.

Relevant to my everyday work

Overall it's good. Really in-depth explanation about each topic and (there were also) opportunities to network and exchange ideas with other volunteer managers.

Open sharing of ideas and strategies

The networking session and learning from the sharing with all..

Having support networks (of people who are doing same roles) & role playing was effective!

… hands on practice on the concepts

… the discussion, networking and sharing of ideas and feedback.

Very interactive and engaging

Systematic approach to develop VM (Volunteer Managers); keeps me grounded and focused

Structured and comprehensive.

It is very practical and relevant to our daily day to day operations and these topics help to improve the process and efficiency of overall volunteer management.

… all topics that have been covered… are very interesting and useful for my work knowledge and understanding the depth of volunteer management.

Thoroughness and interactive learning

James has a wealth of experience in this area on volunteer programmes and he is able to give his inputs and suggestions in a succinct manner which are practical and can be helpful!

The workshop was comprehensive in helping us think through key areas of volunteer management. Engaging, great pace and mix of activities to learn as a team! Thank you Emmaus Strategies for helping us improve the way we partner with our volunteers.

James delivers a professional and convincing case for volunteer management and the strategies for it. He provides helpful perspectives and tools for managers and focuses on real outcomes. The activities and ideas are relevant and can be immediately applied. Definitely a go-to consultant! 5 stars.

We were inspired to pause and think out of the box for Volunteer Management for social enterprises . It was a (course that had a good) combination of HR / Marketing / Strategy that we usually learn in corporates but might miss our for chariities .. which we should not.

It was not monotonous. There were discussions, games, role-plays, videos etc

Structured, informative and interactive.

Interactive yet not intimidating 🙂 Great job!

The course structure and framework are well-planned and covered at a pace I can follow.

James has a wealth of experience in this area on volunteer programmes and he is able to give his inputs and suggestions in a succinct manner which are practical and can be helpful!

The workshop was comprehensive in helping us think through key areas of volunteer management. Engaging, great pace and mix of activities to learn as a team! Thank you Emmaus Strategies for helping us improve the way we partner with our volunteers.

James delivers a professional and convincing case for volunteer management and the strategies for it. He provides helpful perspectives and tools for managers and focuses on real outcomes. The activities and ideas are relevant and can be immediately applied. Definitely a go-to consultant! 5 stars.

We were inspired to pause and think out of the box for Volunteer Management for social enterprises . It was a (course that had a good) combination of HR / Marketing / Strategy that we usually learn in corporates but might miss our for chariities .. which we should not.

It was not monotonous. There were discussions, games, role-plays, videos etc

Structured, informative and interactive.

Interactive yet not intimidating 🙂 Great job!

The course structure and framework are well-planned and covered at a pace I can follow.

Concise yet comprehensive coverage of essential techniques for a robust impact assessment. Especially commendable, given need to move training online within such a short timeframe! Was engaged throughout.

This is such an innovative way of holding workshops digitally and online! Kudos to James for coming up with such a great alternative and being adaptable in the face of uncertain condition that we have here right now in Singapore due to COVID-19. I find it very interactive, especially the (groupwork) portion where we can share our ideas using digital post-its. Great job, James!

Trainer was engaging and we are able to do activities via online mode. Good effort, James!

The session gave me a different perspective for measuring the impact of volunteerism in an organisation. Instead of just looking at the outcome which usually relates to quantifying results, impact indicators such as quality results are equally important.

It helps me to identify what specific outcome that I am looking into when designing the indicators.

Great explanation and slides, easy to understand and follow.

Logical approach to impact measurement. Provides a springboard for further thought and exploration.