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Mental Well-Being Programme

Burnout is no respecter of age, social-economic status, gender etc. Left unmanaged, it might lead to mental health challenges and greatly affect individuals and their loved ones. The Singapore Mental Health Study 2016 found that 1 in 7 people in Singapore experienced mental health challenges.

Emmaus acts as a multiplier to help individuals build personal resilience and wellness by preventing and overcoming burnout through:

(a) “From Stress to Zest” Talk (Complimentary Talk) *

This carefully designed talk helps participants to explore questions including:

      • What is stress? Is the same as burnout?
      • Do I or my loved one have burnout?
      • How does one begin to take steps to prevent or overcome burnout?
      • Companies may also participate in the “Grow It Forward” programme and bring this talk to another non-profit to help them prevent burnout. * One complimentary talk per organization for a minimum of 15 persons, and a maximum of 40 persons. A limited number of complimentary talks slots will be made available each month, subjected to Emmaus Strategies’ selection and availability.

There is also the online version of the “From Stress to Zest” talk and you can find out more about it here.

The sharing of personal experiences by the trainer was authentic and relevant.


I learnt several ways to manage stress better and prevent burnout....and that we will get better and better at it when we keep trying...and the beautiful reminder that God is for us always 🙂


James knows what he's talking about. Lots of variety in the session, and some practical tips


Authentic, personal, useful takeaway for life application...


Thank you for the helpful acronym in looking out signs of burnout 🙂 Appreciate the suggested coping strategies, practical and seems doable! Lot's of valuable teachings packed into a tight hour!


James has real experiences and in turn real tips for coping and/or preventing burnouts, I'll be sharing this with a friend who is going through a challenging time too!


An informative and thought provoking session. Helped me reflect on what I should do if I feel like on am on the verge of a burn out!


This talk helps me to understand the difference between stress and burnout. And some pointers to prevent burnout in our stressful environment.


A good summary of managing stress and burnout, and building resilience in these trying times.  


I like the simplified pointers and acronyms eg ICED-T and 4S because it frames things in a more organized way compared to being bombarded with information


It was a good lunchtime session that helped me understand and learn about signs to look out for myself or rather to prevent it from happening. Thank you James for the session!

Frances Ng

Talk enables me to understand more about burnout and the effects of it. It also helps me to understand the causes of it and what may contribute to it in my life.


Real conversations and statistics about the state of Singaporeans in terms of work, mental health, burnt out and sleep deprivation. Thought-provoking and much-needed conversations for workplaces to start having regarding real work-life thriving and burnout/mental health issues.

Su Re

Easy to understand presentation, with good pedagogies in delivering content. The whole workshop is interesting because of personal sharing of speaker. It gives audience hope that burnout can be prevented, identified, and managed.


James is engaging and insightful in sharing ways to understand, approach and overcome burnout.


Very interesting... I learn a lot in your session


The tips shared to get out of burnout is good


James is able to cover such a big topic like burnout in such a clear manner

Tian En

(b) Cafe Wowee

I enjoyed discussion with my friends based on topics from the PRISM model.


Enjoyed the personal sharing as well as the articles on what burnout looked like in the general population across the globe. Thankful also for the PRISM model handout that provides handles on something we can start working on.


Comprehensive presentation that allows me to understand effects of burnout and how to address it.

Pei Ling

The models sum up burn out and self-care in a very simple manner; a lot of times we do know something is wrong but we don't do anything to help ourselves. They are good reminders for especially for social service professionals.


There was good insight on what burnout is and how it affects the different aspects of our lives, and that burn out is not only limited to working population.


The slides used were really aesthetically pleasing and engaged the audience. The tips for self care provided were really actionable and simple too 🙂


Stimulating and insightful.

Healthcare Professional / Tan Tock Seng Hospital

James was an engaging speaker who shared openly about his own struggles in the past. He also gave practical yet detailed strategies in managing burnout.

Healthcare Professional / Tan Tock Seng Hospital

It was a good chance to shine a light on an issue that most of us face. More importantly, there were constructive ideas on how to deal with this.

Healthcare Professional / Tan Tock Seng Hospital

Cafe Wowee

(It provided a good) opportunity for like-minded people to share and learn about their struggling experiences.

Andrew Ong

Cafe Wowee

(It helped us to) increase self-awareness to better manage ourselves and the environment we are in.


Cafe Wowee

Good presentation done and thorough explanation and exploration of topic.

Kelsen Koh

The speaker presented his programme in a clear yet humourous manner.


The breakout sessions were excellent. Participants chatted freely as the dialogues provided them with a chance to get in touch with their inner selves.


I now understand more about burnout and how we need to have more conversations about it, so that all of us can be healthy physically and mentally.

Xue Ting

Very informative materials from the speaker. The materials and his sharing of his experience with burnout help us better relate to and understand the content.


Organisational mental well-being is so important and today's session is a great step in breaking the stigma of mental illness.


Practical, engaging and absolutely necessary for survival in today's environment.

Alvin Tan

Very eye-opening session.

Mahendra Soni

Definitely not to be missed if you know someone burning out or if you feel like you are burning out. Invite a friend along!

Cheryl Yeo

It has been a fun night of learning and reflecting. Did not regret signing up for the event!

Tan Wenkai

Its absolutely well designed and it addresses the very important aspects (of burnout). Real life sharing. Very practical and essential for the world we live in now.

Evelyn Sim
Cafe Wowee (Working Optimally Without Encountering Exhaustion) is a carefully designed hackathon-style learning session to help participants learn how they can make work-life harmony a reality and prevent burnout in life. Regardless where one works; in the office as an employee, in a business as an entrepreneur, at home as a homemaker or caregiver, in school as a student or in the community as a volunteer, Cafe Wowee believes everyone has the potential to thrive for good in their role.

Participants can expect to:

  • Learn what burnout is
  • See and understand burnout through the right lenses
  • Engage in learning conversations about thriving
  • Discover handles from the PRISM© model for you and/or your loved ones to thrive over burnout
  • Develop a personal strategy plan to thrive

Companies may also participate in the “Grow It Forward” programme and bring this workshop to another non-profit to help them prevent burnout.Join our Events

(c) Cafe Wowee (Team Edition)

The team edition of Café Wowee (Working Optimally Without Encountering Exhaustion) is an interactive 2-session team-based “hackathon-style” learning event about mental resilience in the workplace. It takes a holistic approach to addressing both personal and organizational resilience in enhancing mental well-being at work. Key Takeaways: The sessions aim to help:
i. participants learn about burnout;
ii. participants go beyond stress management and learn the PRISM© model to thrive over burnout;
iii. begin to improve staff’s well-being, performance and morale and also to build a thriving team/organizational culture;
iv. communicate that you care for your staff’s well-being, and
v. facilitate the development of your team to be burnout-free. A special feature of the café is how it provides a safe and unthreatening platform for learning dialogues that may go on to encourage the necessary and ongoing conversations about burnout and mental health challenges.Companies may also participate in the “Grow It Forward” programme and bring this workshop to another non-profit to help them prevent burnout.

(d) Thrive! Retreat

We all want to work, love, grow, succeed and have meaning and joy in our lives. Go on a life-changing personal journey with us, as we uncover the keys to living a thriving life. This is a one-day Christian Education workshop which provides a platform to review some critical questions needed to live a thriving life. Topics covered would include:

  • What is Burnout and why does it happen?
  • What does a thriving life look like?
  • How to have work-life harmony?
  • How to build personal resilience?
  • How to thrive in relationships?
  • How to know our priorities and find meaning and purpose in our work?
    Fuel up, not burn out.Join our Events

    Email us at hello@emmaus.sg or join our mailing list to be updated about the next run of the retreat.

(e) Mental Resilience Coaching

Two Sojourners

“Two are better than one, because they have a good reward for their toil.”
~ The Bible (Ecclesiastes 4:9, ESV)

You don’t have to journey alone. Have one of our mental resilience architects to join you in your journey to build your mental resilience and/or to thrive over burnout,

Send us an email for more information.

(f) Burnout Prevention & Management Resources

You are welcome to review our resources on burnout prevention and management or join The Walk – A 12-day devotional challenge against burnout.

Contact us for more information.

It is indeed #resting4good.


(a) “Effective Volunteer Partnerships” Training & Volunteer Management Circuit

We provide training for volunteer partnership staff to develop and grow their organization’s impact through effective volunteer partnerships. The training will cover the 5 key elements of effective volunteer programmes:

  • Planning & Resourcing
  • Marketing & Recruitment
  • Onboarding & Training
  • Partnership Management
  • Programme Management

Great coverage of what we do as VMs and brought up any areas that processes can be improved in our organizations.

Fawn Low

A very eye opening training.

Winnie Yong

The trainers kept lessons close to real life experiences. Skills taught are very transferrable.


Had a great time learning through engaging activities!

Esther Neo

Well planned and insightful learning experience.

Pearl Koh

The many opportunities to share and learn from each other


Group work, allowing us to be engaged and apply what we learn to deepen our understanding of the topics.


A great learning platform with like minded partners on a similar mission.


Relevant to my everyday work


Overall it's good. Really in-depth explanation about each topic and (there were also) opportunities to network and exchange ideas with other volunteer managers.


Open sharing of ideas and strategies

The networking session and learning from the sharing with all..

Having support networks (of people who are doing same roles) & role playing was effective!

… hands on practice on the concepts

… the discussion, networking and sharing of ideas and feedback.

Very interactive and engaging

Systematic approach to develop VM (Volunteer Managers); keeps me grounded and focused

Structured and comprehensive.

It is very practical and relevant to our daily day to day operations and these topics help to improve the process and efficiency of overall volunteer management.

… all topics that have been covered… are very interesting and useful for my work knowledge and understanding the depth of volunteer management.

Thoroughness and interactive learning

James has a wealth of experience in this area on volunteer programmes and he is able to give his inputs and suggestions in a succinct manner which are practical and can be helpful!


The workshop was comprehensive in helping us think through key areas of volunteer management. Engaging, great pace and mix of activities to learn as a team! Thank you Emmaus Strategies for helping us improve the way we partner with our volunteers.


James delivers a professional and convincing case for volunteer management and the strategies for it. He provides helpful perspectives and tools for managers and focuses on real outcomes. The activities and ideas are relevant and can be immediately applied. Definitely a go-to consultant! 5 stars.


We were inspired to pause and think out of the box for Volunteer Management for social enterprises . It was a (course that had a good) combination of HR / Marketing / Strategy that we usually learn in corporates but might miss our for chariities .. which we should not.


It was not monotonous. There were discussions, games, role-plays, videos etc

Structured, informative and interactive.

Interactive yet not intimidating 🙂 Great job!

The course structure and framework are well-planned and covered at a pace I can follow.

Keen to chat more about how we can capacity build your staff for effective volunteer partnerships? Contact us today.

(b) “Uncovering the Impact Potential of Your Volunteer Programme” Workshop

How do you make sense of impact assessment and begin to uncover your volunteer programmes’ impact? Confidently conduct an effective impact assessment as you:

  1. Learn impact assessment fundamentals to develop strategic volunteer partnerships.
  2. Learn how to design outcomes and indicators of impact.
  3. Practice how to analyze and report impact data.
  4. Get a copy of the Volunteer Partnerships Impact Assessment Toolkit with its resources and sample outcome bank.

Concise yet comprehensive coverage of essential techniques for a robust impact assessment. Especially commendable, given need to move training online within such a short timeframe! Was engaged throughout.


This is such an innovative way of holding workshops digitally and online! Kudos to James for coming up with such a great alternative and being adaptable in the face of uncertain condition that we have here right now in Singapore due to COVID-19. I find it very interactive, especially the (groupwork) portion where we can share our ideas using digital post-its. Great job, James!


Trainer was engaging and we are able to do activities via online mode. Good effort, James!

Geraldine Cheong

The session gave me a different perspective for measuring the impact of volunteerism in an organisation. Instead of just looking at the outcome which usually relates to quantifying results, impact indicators such as quality results are equally important.


It helps me to identify what specific outcome that I am looking into when designing the indicators.

Cindy Gan

Great explanation and slides, easy to understand and follow.

Hanny Boon

Logical approach to impact measurement. Provides a springboard for further thought and exploration.

Kim Leon

Find out more here. Keen to chat more about how we can help you demonstrate the impact of your volunteer programme? Contact us today.

(c) 5 Habits of Truly Effective Helpers

We provide training services to help social service volunteers be effective helpers. This 2 half-day training covers the 5 essential habits of:

  1. Understanding Our Service Users
    In this segment, participants will gain insights into human needs, social issues and how to make sense of the challenges faced by their service users.
  2. Helping with many hands
    In this segment, participants will engage in experiential activities as well seminar-style learning as they learn about the right perspectives of helping effectively and how their roles contribute to the larger picture of creating impact for the service users, in active collaboration with the other helping professionals in the sector.
  3. Knowing thy self as a helper
    In this segment, participants will engage in learning through experiential activities, videos, seminars and group work to appreciate the need for self-awareness, learn handles for effective self-management as well as build their knowledge and skills in being a culturally competent helper.
  4. Employing effective helping skills
    In this segment, participants will learn effective fundamental helping skills and critically reflect on the importance of the ethics of volunteering (as highlighted in the organization’s Code of Conduct). Topics covered include active listening, coaching and helping ethics and these explored through seminar-style learning, role plays and experiential group work.
  5. Going the distance in Helping
    In this segment, participants will learn to appreciate the need for self-care and learn skills to help them continue creating impact as an effective volunteer, prevent burnout and thrive in all aspects of their lives.

Keen to chat more about how we can journey with you to help build your volunteers’ capabilities? Contact us today.

(d) “Walk in Our Shoes” Challenge

Modelled after the Poverty Challenge, the simulation is a specially designed experiential activity to help those going through the activity to better understand families in need and the various challenges they may face. It aims to help participants:

  • gain awareness and appreciation of the various social and family issues that families in need may face,
  • recognise how every individual and family have varying levels of resources, and
  • understand the impact the issues faced by each individual family members and the impact it may have on the whole family unit,
  • realize that individual family members have resources they can bring to overcome family issues, and
  • understand that resources a family may have goes beyond financial resources but includes individual coping capabilities, relational, time etc.

The poverty simulation was useful to place us in the shoes of people's lives that we would have otherwise never encountered.

Rachel Koh

Well prepared, well facilitated. Balance of seriousness and fun. Lots of sincerity.

Mervin Yeo

I like the real life examples shared which give me a brief idea of what those in need are facing.

Nick Wu

Interactive and fun. Learn social concerns and concepts in an enlightening and impactful way through play.


(e) Strategic Volunteer Partnerships Resources

You are welcome to review our resources on strategic volunteer partnerships.

Contact us for more information.

Join our Events

Keen to chat more about how we can bring the simulation to you? Contact us today.


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